Paul

Twitter Multiplies Impact of Publicity

Placing press releases, articles and other content in magazines and Websites reaches thousands upon thousands of prospects and customers but do you realize just how much more exposure your publicity can generate with Twitter?

Outstanding Classified Advertising Must Stand Out

Classified advertising and directory advertising offer an alternative that reaches the same target audience as more costly display advertising. While large, display ads can command attention simply by dominating the page, small classified advertising needs to work much, much harder to get noticed. Often sized at a mere 1/16 of a page or at one column by a couple of inches, these ads face a number of factors working against their success – and ad size is just one factor. Here are other factors working against classified advertising and three examples of exceptional advertising design.

Beware Industry Lingo in Search for B2B SEO, PPC Advertising

Words people commonly use in everyday life have very different, often twisted, meanings in industry. In the chemical industry, you don’t need cucumbers for pickling. In the laundry industry, you may take the cake from one machine to another but you don’t want to eat the cake. Using these words properly in advertising, Websites, articles and other marketing materials establishes a connection with the target audience and demonstrates you’re a member of that audience. But when it comes to search, these keywords with multiple meanings create other challenges for both paid PPC and organic SEO.

Video Boosts Impact of Publicity

Several magazines that already republish your news on their Websites are now also embedding videos from your YouTube channel to add value for their readers.

Niagara Falls Destination Marketing with a Smile

Visitors bureaus and destinations invest huge amounts of money to get visitors to spend their precious little vacation time at their attractions. Yet they often overlook or fail to understand it’s the little interactions with front line employees that make people smile, return, and tell their friends and family to visit, too. Here’s what one employee did for our family at Niagara Falls, New York.

Customer Service Wins = Marketing Wins

The closer we got to the Sierra-at-Tahoe ski area, the more crowded it looked, and the more tension I could feel building from all sides. When finally directed to turn around and park on the access road without even getting close enough to see the mountain, the uncertainty grew. It could have been a customer service fail but this quick article reveals what the parking lot attendant did to save the day and turn a fail into customer service win that also won one for the marketing team.

How Customer Service Fails Infuriate Marketing Managers

Customer service fails infuriate marketing managers and waste precious marketing dollars. On this anniversary dinner in a restaurant overlooking Lake Tahoe, one, surly waitress turned an otherwise perfect evening into an experience worthy of a training course for the hospitality industry.

Writer admits images more powerful than words

As a writer, it’s hard to write this but while images and words working together deliver far more impact in advertising than either working alone, if I’m forced to choose either images or words to convey a message, I’ll choose the image almost every time.